At Axiom Pharma, we are committed to protecting your personal information and respecting your privacy. When you use our website or purchase our products, we may collect information such as your name, contact details, shipping address, and payment information to process your order and improve your experience.

We do not sell, share, or disclose your personal data to third parties except for essential service providers involved in payment processing, delivery, or website functionality. All data is stored securely and used only for legitimate business purposes.

By using our website, you agree to our collection and use of your information in accordance with this policy. If you have any questions or requests regarding your data, you may contact us at any time.

Refund Policy

We aim to provide high-quality pharmaceutical products. For safety and quality reasons, we do not accept returns or offer refunds for opened or used products.

Refunds may be issued only in the following cases:

• You received the wrong item
• The product arrived damaged
• Your order was incomplete or incorrect
  

To request a refund, please contact us within 7 days of receiving your order. We may require proof such as photos or order details. Approved refunds will be processed to your original payment method.

Shipping Policy

We deliver our pharmaceutical products across Egypt. Orders are processed within 1–2 business days and shipped through trusted courier partners. Delivery times vary by location but typically range from 2–5 business days.

Once your order is shipped, you will receive a tracking number via email or SMS.

Please ensure your shipping information is accurate. Axiom Pharma is not responsible for delays caused by incorrect addresses or courier issues, but we will always help you follow up with the shipping provider.

Terms & Conditions

By using our website and purchasing our products, you agree to the following terms:

1. All product information provided is for general purposes only and does not replace professional medical advice.
2. Axiom Pharma reserves the right to update product pricing, availability, and website content at any time.
3. You agree to provide accurate and complete information when placing an order.
4. Unauthorized use of our content, branding, or materials is prohibited.
5. All purchases made through this website are subject to our Refund and Shipping Policies.
   

Address

Factory address: Unit No. 225 Industrial Developers Zone - Sadat City.
Fifth Settlement - Cairo.
Egypt

Contact Us

For any questions regarding these terms, contact us at info@axiompharmaeg.com